Introduction
At Kesaku.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your data when you use our website and services. By accessing or using Kesaku.com, you agree to the terms outlined in this policy.
Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: When you place an order, register for an account, or subscribe to our newsletter, we may collect your name, email address, phone number, billing address, and shipping address.
- Payment Information: When you make a purchase, payment details are processed by our secure payment processors. We do not store complete credit card information on our servers.
- Automatically Collected Information: We collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.
How We Use Your Information
We use the collected information for various purposes, including but not limited to:
- Processing and fulfilling your orders for our natural pastila products
- Providing customer support and responding to your inquiries
- Improving our website functionality and user experience
- Sending you order confirmations, shipping updates, and transaction receipts
- Sending marketing communications about new products, special offers, or other information we think you may find interesting (you may opt-out at any time)
- Conducting research and analysis to better understand how users access and use our site
- Preventing fraudulent transactions and monitoring against security breaches
- Complying with legal obligations
Legal Basis for Processing (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary for the performance of our contract with you (when you place an order)
- Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention and marketing our products
- Legal Compliance: Processing necessary to comply with our legal obligations
- Consent: Processing based on your specific consent, such as for marketing communications
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., shipping companies, payment processors).
- Business Transfers: If Kesaku.com is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal proceedings, protect our rights, or investigate potential violations of our Terms of Service.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These security measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Regular security assessments and vulnerability testing
- Access controls and authentication procedures for our systems
- Employee training on privacy and security practices
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Access: The right to request copies of your personal information
- Rectification: The right to request correction of inaccurate information
- Erasure: The right to request deletion of your personal information
- Restriction: The right to request the restriction of processing of your personal information
- Data Portability: The right to receive your personal information in a structured, commonly used format
- Objection: The right to object to processing of your personal information
- Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal information
To exercise any of these rights, please contact us through our website. We will respond to your request within the timeframe specified by applicable law.
Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. We use the following types of cookies:
- Essential Cookies: Necessary for the website to function properly
- Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how visitors move around our website
- Functionality Cookies: Enable the website to remember choices you make and provide enhanced features
- Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Last Updated: July 1, 2023